Acceptance of Terms

By using this website or engaging our services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a request for service.

Section 01

Acceptance of Terms

By using this website or engaging our services, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not use the website or proceed with a request for service.

Section 02

Services and Scope

Neat Nest Cleaning provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and agreed kitchen and appliance cleaning. The scope of work is confirmed after an inquiry, property review, and access confirmation, and may depend on the condition and size of the property.

Core Terms

Operational Terms Ledger

This section outlines practical conditions of use and administrative handling across two core clauses. Review each indexed entry for the applicable operating rule and consult the linked reference where a supporting policy or governing document applies.

03

Quotes and Payment

HCCH

We use a custom quote based on the confirmed scope and condition of the property. A deposit may be requested before the appointment is secured, and payment may be made by bank transfer, card, or cash on site, as agreed for the booking.

04

Booking Conditions

UN Declaration

The property must be empty where required for the service, and access arrangements must be confirmed in advance. We may rely on condition photos and other information provided by the customer when preparing a quote or confirming the appointment, and any change in scope may require a revised quotation.

Policy Terms

All website content, text, and other materials provided by us remain our property or the property of our licensors. You may not copy, reuse, or distribute such materials except as permitted by law or with our prior written consent.

05 Clause

Intellectual Property

NCC South Africa

All website content, text, and other materials provided by us remain our property or the property of our licensors. You may not copy, reuse, or distribute such materials except as permitted by law or with our prior written consent.

06 Clause

Liability Limits

WIPO

We will perform services with reasonable care and skill, but we do not guarantee that every stain, mark, allergen, or residue will be removed, and we do not provide sterilization, medical-grade disinfection, pest control, mold remediation, hazardous waste removal, or specialist restoration services. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of the website or from services provided.